When you first install the Communicate app you will be prompted to accept notifications. It is recommended that you allow notifications, as this is the fastest way to be notified when you have a new unread message.
Once a preference has been selected, it will remain the default. You can update your notification preferences through your device settings at any time.
Apple iPhone
1. Go to Settings.
2. Scroll down to Notifications.
3. Locate and select Communicate from the list.
4. Use the Allow Notifications toggle to turn notifications on or off.
Android
1. Go to Settings.
2. Scroll to Apps & Notifications.
3. Locate and select Communicate.
4. Update your preferences.
Note: The default notification settings when selecting Allow upon first install is to include all notification types (Lock screen, Notification Centre, Banners and Badges).