Welcome to Communicate! Follow the instructions below to access your Communicate messages and files.
- Navigate to
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- In Australia: https://communicate.smokeball.com.au
- In United States: https://communicate.smokeball.com
You will be presented with the following page:
- Enter your email address into the field and select Sign In To Communicate.
- Check your inbox for an email from Communicate.
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- Click on the View Conversations button in the email.
- You will be taken to a Communicate browser. You may be asked to verify your identity or enter the verification code sent to your mobile phone.
- You will now be able to view and respond to all your conversations.
Are you experiencing issues with the email link?
- If you are still experiencing problems accessing the browser in step 4, right-click on the View Conversations button and select copy link.
- Open a browser window, e.g., Chrome, Safari, or Edge, and paste the link into the address bar. You will be asked to verify your identity as per steps 4 and 5 above.
Did You Know
- You can download the Communicate mobile app for real time access and notifications on the go.